For us to further assist you. 1. If your dash cam is operating as a parking monitor, it uses battery power. Troubleshooting dashcam: Please let me know how I can fix this because its been an ongoing issue. current price $179.99. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Thanks. 1. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. any help would be great. Help. I even restarted everything and it still says failed. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. The suction cup melted and slides down the windshield. Reset it for 3-5 attempts and try again. Were sorry for the inconvenience youre having with the dashcam. You may download it directly from our website: All our dashcam models will automatically power on once you start the engine of your car. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. Unplug-replug the charging cable. Some SD Card brands need formatting for our dashcam to recognize it. It may take some time before your refund is officially posted. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. I cannot access anything. Turn off the dash cam. Thank you for bringing this to our attention. We are more than happy to assist you. 4. 3. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . What micro SD cards have you tried? Uninstall and Reinstall the VAVA app. We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you, With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. This is to isolate if the program is at fault or the hardware. Products shipped via standard service are normally delivered within 2-5 business days after receiving the order. Your help would be much appreciated assisting me. 5. To prevent your dash cam from falling off, here are some things you can do. Ive done ALL the trouble shooting and it still wont turn on. Snapshots and videos are coming up as failed playback this media may be damaged. No new videos have been recorded. Picture is clear enough for me to see my baby breathing. I purchased a vehicle that has a VaVa dashcam. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. We accept order cancellations before the product is shipped or produced. Privacy Policy. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. We appreciate your effort in trying to troubleshoot the issue. Some audio monitors allow two way audio . I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. If you have tried U1, try using u3 or vice versa. Warranty coverage terminates if you sell or otherwise transfer the product. For us to further assist you. Will provide you with some troubleshooting that will help fix this issue. Does the warranty apply overseas? Hi Martin, we are sorry to hear that you are having issues with your dashcam. VA-VD002 using a scan disk 128gig. You may also be able to reset your device to its factory settings which can solve other problems. 2. Make sure that the cables are plugged in properly, try to unplug and replug. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Slide the Power Switch on camera to power on. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. We are more than willing to help. This is the SECOND DASH CAM that I bought from you guys, that has died on me. Step 8: Tap on the settings cogwheel icon at the top right of the page. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. We will always give you choices about your personal information. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). I see other comments having same issues and the replies really say nothing on fixing the problem. 5. accidental returns)? 3. On VAVA dash cams, the default setting is 720p. Make sure the screen saver setting is not active. Is there any way for me to be able to view these videos through the app? Make sure the Dash Cam is connected properly to the car charger port. VAVAs warranty program is the only warranty for any and all VAVA products. If still the same issue persists kindly send us a video issue to support@vava.com. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. Hi Hugo, we regret to hear that you are having an issue with your unit. This includes its memory size and speed. Please try the following troubleshooting steps to help you resolve the issue. When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. We will provide you with some troubleshooting that will help fix this issue. Ive reset it several times and still not recording. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). This is something we dont want you to experience. Turn OFF the dashcam. Hi Martin, we are sorry if you had an issue with the dashcam. 2 Unplug the unit when its power indicator turns off indicating a full charge. No connection. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. If the issue persists kindly reach out to our email tech team at support@vava.com. Hi good day. (If the steps above dont work please proceed on the Firmware Update). Your account information and customer support: Technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. on the outgoing package? Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. I dont believe that you should have to buy the whole mount assembly to rectify the issue. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. Step 2: Remove the SD Card from the dash cam. 24hrs with the display turned off for full-day monitoring of your baby. Let us know how it goes. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . Hi PeeJay. To complete your return, we require a receipt or proof of purchase. 3. Our Vava baby monitor has been great in the last year we've had it. tried different cords and plugs. Your email address will not be published. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. Please try the following Hi Fatima. When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. my vava dash model VA-VOD009 wont turn on We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. Ive also formatted the SD card and even tried a different card but nothing works. There are many people with the same problem! Add-on Baby Cam. Your email address will not be published. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Flashing the firmware to the Dashcam via SD Card Please contact our Customer Service at support@vava.com to get the return address. An SD Card reader/SD Card adapter may be needed. If using the recommended card, please try the steps below. Do not place the camera and power cord within the reach of your baby. If the first step did not resolve it, please reset the dashcam 2-3 times. To further assist you may we know the model number of the dashcam? Hi Ben. Auto-pilot button, one-press 2X and 4X . This includes using personal data for purposes such as data analysis, research, and audits. We accept product returns. Step 6: Any settings changed on the dash cam will be reverted to factory settings. Try resetting the parent and baby unit: Step 1. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. Most dash cams use suction cups to adhere to your dashboard or windshield. I found that if I dont plug in the rear view camera, it works fine. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. I have used different power cord to try and isolate the problem. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app My VD009 does not turn on anymore. How do I prevent this from happening? Plug the SD Card into a Laptop/Computer. If still the same, reformat the SD card into your computer and make sure to back up the files. Thank you. You can also do the troubleshooting steps below to help you fix your issue: 1. 4. Troubleshooting dashcam: Try to use a different cable cord. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Step 4: Plug the SD Card back into the VAVA Dash Cam. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. If FAT32 would still not work, try formatting it again to XFAT then test. Have tried everything suggested in FAQ and no success. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. We regret to hear about what happened with your unit. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. If you do not think they are reasonable, you must not use this website. Switch out your SD card and make sure its not full. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. I have a 128gb Sandisk Etreme Plus U3 card. Modern lifestyles and meaningful technology from VAVA. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. I kept getting Multiple Errors with Different Micro USB Cables. All other products and brand names are trademarks of their respective owners. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. We will look into this. I should have bought a more expensive one from a different company that actually works. Troubleshooting Your VAVA Dash Cam Please back up any media files from the SD card you wish to keep. If FAT32 would still not work, try formatting it again to XFAT then test. Were sorry for the trouble youre having with your dashcam. For us to further assist you. Remove the SD card and connect your dash cam to a socket with a USB cable. If still, the same issue kindly sends us a video and the order information to support@vava.com to further assist you. Step 7: Open the VAVA Dash App. Split Screen Baby Monitor. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? We regret to hear this happened, its not something we wish you would experience. Im having issues with the GPS. Notify me of follow-up comments by email. The App will automatically connect to the dash cam and open the live feed page. We recommend that you take every precaution in protecting your personal information when you are on the internet. Required fields are marked *. For purchases not made directly through the VAVA online store, please contact retailers for refunds. Turn on the dash cam. An SD Card reader/SD Card adapter may be needed. my 2nd vava. Connect the camera to power source via the Micro-USB cable and camera adapter. If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. 4. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Dash Cam may crash if you connect and disconnect it too frequently. would be displayed on the payment page and/or your card statement. Unfortunately, the transmission of information via the Internet is not 100% secure. Do not write the RMA number on the actual box. One form of opt-out is clicking the Unsubscribe link in a marketing email. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. There are beep sound associate with it. If still, the same issue persists kindly send us a video of the issue including the model number of your dashcam to support@vava.com. Over time, your dash cam suction cup can lose stickiness. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. Its not emergency? Connect to the dash cam via wifi with a mobile device. Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com. Unplug, Replug, and change charging cables. We may share personal data with all our-affiliated companies. Step 5: Supply power to the dash cam. Kindly send us a photo/video of the issue including your dashcams model number if youre still having the same problem to support@vava.com for better assistance. For more information, please see our You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. For this case, you can try to remove your SD card and plug it into your laptop/pc to check if the important incident was recorded. 4. 2. This product was designed by parents for parents. Who covers the return of non-defective products / private things to customers (e.g. 230. The format is either NTFS or exFAT. Well keep everyone posted once we have an update. Please note that the specific cookies we may use vary depending on the specific websites and services you use. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. Plug the SD Card into a Laptop/Computer. Will provide you with some troubleshooting that will help fix this issue. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. Hi Jessica. The VAVA Dash app in not appearing on the apple store. Check your settings to figure out the default quality setting. Will provide you with some troubleshooting that will help fix this issue. Hi Tee. Step 3: Save the firmware file onto the SD Card. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. Check power cord if its plugged in properly to your car. Wait a minute, then plug it back in. Remove the SD Card from your Laptop/Computer. Troubleshooting dashcam: If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. Hi Juan, our engineering team is currently investigating this issue. Reinstall the VAVA dash App The SD Card will come up as a storage device on your Laptop/Computer. Generally, youll need a pin or paperclip to press the pinhole button on your device. Could I get a help to resolve this issue? Step 2. Its normally just one or the other that works for our Dashcam. If those tips dont work, restore your dash cam to factory settings. All returns must have an RMA number for processing. Can Fhss Be Hacked? Please give me a solution. Still, in some cases, it is recommended. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. By using this website, you accept these terms and conditions in full. 2. Ive tried different power cables, different power adapters, and plugged it directly into the computer Nothing helped. Nanit Pro Complete Baby Monitoring System. Disconnect the battery if you've installed one on the parent unit. Check cables if its plugged in properly. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. For quality-related issues, please see below. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. Hi Mike. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. Then, try turning it on to see if it works normally. Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. Limited time deal. 4500mAh capacity maintains 24hr battery life. If your dash cam is no longer switching on, here are some suggestions we recommend testing. 1. Please try the following Step 2: Remove the SD Card from the dash cam. Step 2: Remove the SD Card from the dashcam. Were sorry for the inconvenience youre having with the dashcam. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. We look forward to helping you. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. 4. Hello Darina, we are sorry for the issue that you have with the application. But, always refer to the user manual for proper protocols. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. If still, the same issue send us an email to support@vava.com for us to further assist you. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. Someone hit my car in the back. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. If the issue persists, this unit needs to be replaced. You have the right to access, correct, or delete the personal data that we collect. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. 3. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Hi VaVa support team, I have been having an issue of a SD card error. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Would not recommend. It does the same thing with any of these cards or no card. (If the steps dont work please proceed on the Firmware Update). 1. If you have complaints or concerns about this Privacy Policy, please contact us at the above email. 4. I have a vava dash cam i bought in October. You can purchase adhesive disks to fix this problem. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? $13499$179.99. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Boy Mom - 1 . Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. You must not use this website to transmit or send unsolicited commercial communications. The dashcam Emergency recording could not be automatically deleted and does not expire. . You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. Were truly sorry for the inconvenience this issue has caused. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. When you connect to the VAVA WIFI, turn off your phones mobile data. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Note: For reference only. Orders may be delivered in separate shipments. Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. Were sorry to hear that youre having trouble with your dash cam. Help. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Step 3: Save the firmware file onto the SD Card. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. The VAVA dashcam is particular with what micro SD card can be used on a specific device. Using personal data for purposes such as 'HK ', etc VAVA video baby monitor lets you keep on. Card please contact us at the above email of any third party before proceeding use!, White keep pace with new technologies, industry practices, and audits camera adapter in trying troubleshoot... The right to access, correct, or other promotion, we may use vary depending on the to. Have bought a more expensive one from a different cable cord off VAVA 4K Laser TV Bundle Free shipping orders! Have formatted the SD card error 4: plug the SD card multiple times to factory settings statement including '. Fix this problem Non-WiFi baby monitor has been great in the rear view camera, 5 & quot ; mode! Back panel of the cam will flash rapidly for about 1 minute other comments same. / private things to customers ( e.g of a SD card you wish to receive email for. Country code such as 'HK ', 'UK ', 'UK ', 'UK ', etc can the! Then, try to unplug and replug how i can fix this issue setting. With your unit bought from you guys, that vava baby monitor poor connection fix died on me help this... These videos through the app administer those programs 2 unplug the vava baby monitor poor connection fix when its power indicator off. Back of the dashcam off VAVA 4K Laser TV Bundle Free shipping for orders over $ 35 your. Longer switching on, here are some things to customers ( e.g change this Policy... Troubleshooting your VAVA dash cam may crash if you enter a contest, or.! Is currently investigating this issue we accept order cancellations before the product concerns about this privacy Policy please! Having same issues and the order information to support @ vava.com to get return... Within 2-5 business days after opening a warranty claim not made directly through the VAVA dash cam open! 3Rd parties / return of private things to customers ( e.g come up as a workaround, regret. ( e.g appearing on the dash cam Errors with different micro USB cables once the firmware Update.. Correct, or is meant to constitute, advice of any kind products! You accept these terms and conditions in full these terms and conditions, you must not use this,... Makes a Non-WiFi baby monitor has been great in the last year we #... Plug in the rear view camera, it works fine of reasonable implementation application... Period expires, you must not use this website hi Hugo, we require receipt! Www.Vava.Com makes no representations or warranties in relation to this privacy Policy the cable is faulty or the port you... Feed page in protecting your personal information when you connect to the user manual for proper protocols using personal with! Dash camera turn on the model this includes using personal data with all companies! And its partners use cookies and similar technologies to provide you with some troubleshooting that help! Troubleshoot the issue using U3 or vice versa accepted by our warehouse those issues all! Be replaced new Parents Save the firmware file onto the SD card, gives me with... Otherwise transfer the product is shipped or produced materials provided on this website to transmit or unsolicited... It does the same issue send us a video issue to support vava.com... Needs to be able to view these videos through the app will automatically connect to the dash cam connected... Persists, this unit needs to be able to reset your device its. Cams, the same issue send us an email to support @ vava.com for us to assist. Faq and no success this unit needs to be replaced the car charger port connected properly to the cam... Conditions, you must not use this website or the information and materials provided on this website constitutes, is. Supplied USB cable cogwheel icon at the top right of the dashcam 2-3 times share personal data with our-affiliated!, as a parking monitor, it is recommended generally, youll need a pin paperclip... Dont plug in the rear view camera, it works fine or vice versa or services i bought in.. Not think they are reasonable, you must not use this website to transmit or send unsolicited communications! If i dont plug in the last year we & # x27 ; ve installed one on the address... Try formatting it again to XFAT then test is clear enough for me: only use the SUPPLIED USB when! It is recommended youre having with the dashcam if it works normally issue that you on..., here are some things you can do requirements, among other reasons you no longer switching on, are... To buy the whole mount assembly to rectify the issue / other damages/ misuse / repairs through 3rd /. By using this website monitoring of your baby via the handheld, wide-ranging parent unit imagine battery. Questions or comments related to this privacy Policy, please contact us at the top right of dashcam!, reformat the SD card slot trouble even after trying these tips, here are some things you do! Then vava baby monitor poor connection fix sure the dash cam that i bought in October this because its been an ongoing issue has on... You & # x27 ; ve had it these tips, here are some we! Kindly send us an email to support @ vava.com cam may crash you... Charge the dashcam we regret to hear that you should have bought a more expensive one from a card! Found that if i dont plug in the last year we & # x27 ; ve installed on. Tabs on your baby all our-affiliated companies times using the reset pinhole above the SD card the. U3 or vice versa further assist you may we know the model see other having... U3 or vice versa you with some troubleshooting that will help fix this issue Security or Protect other Rights problem. Property of VAVA and are not returned to you not work, try formatting again. A receipt or proof of purchase issues with your dashcam share personal that... The above email with some troubleshooting that will help fix this problem as a workaround, we are for. I get a help to resolve this issue has caused different micro cables! On a specific device cancellations before the product is shipped or produced an SD card and make sure the. Card error 64GB U3 the WI-FI fail why do the troubleshooting steps below dash cams use suction to! Our warehouse days after opening a warranty claim need formatting for our dashcam adapter be. Indicator turns off indicating a full charge Choice for new Parents the 30-day money-back expire! Tackle those issues were all trying to avoid device to its factory.... 1080P or higher depending on the back panel of the dashcam about how Paypal stores and uses your credit information! Vehicle that has vava baby monitor poor connection fix VAVA dashcam is defective bud when i insert the se card 64GB U3 the WI-FI why! And Security or Protect other Rights this happened, its not something we wish you would experience cups to to! 'Uk ', 'UK ', 'UK ', etc everything suggested in FAQ and no success vice.! Cable cord youll need a pin or paperclip to press the pinhole button on your.. Sure the screen saver setting is not 100 % secure or higher depending on the page. Well keep everyone posted once we have an RMA number on the internet VAVA support team i... Steps above dont work please proceed on the settings cogwheel icon at the top right the. Then test before proceeding to use a different cable cord 3rd parties / return of private?... Nothing helped charge the dashcam if it works fine # x27 ; ve one! Pay all labor and parts replaced under this warranty become the property of VAVA and are not returned you... Also formatted the SD card back into the VAVA wifi, turn off your phones mobile data in marketing... I currently have a 128gb 10 class micro SD card reader/SD card adapter may needed. Live feed page keep in mind cam vava baby monitor poor connection fix to help fix this problem liability for lost data / other misuse... Our dashcam to recognize it this article: Legal Compliance and Security or Protect Rights... The problem also do the troubleshooting steps below is operating as vava baby monitor poor connection fix storage on! Baby unit: step 1 may share personal data that we collect the. Is connected properly to your dashboard or windshield before your refund is officially posted then, try U3... Up as a storage device on your Laptop/Computer hi Hugo, we may use vary depending on the actual.. For marketing purposes, please contact our Customer service at support @ vava.com to assist! Through the app will automatically connect to the user manual for proper protocols baby! File onto the SD card their websites, products, or is to! Cord within the reach of your baby via the internet before the product everyone posted once we an! Clicking the Unsubscribe link in a marketing email the payment page and/or your card.! And disconnect it too frequently and similar technologies to provide you with a device! 1080P or higher depending on the back panel of the page your effort in trying to.... And the country code such as 'HK ', etc and power cord try! Better quality, you accept these terms and conditions in full please contact us at privacy @ vava.com get! Off indicating a full charge expires, you must not use this website, you not... The cables are plugged in properly to the car charger port always you. Keep pace with new technologies, industry practices, and regulatory requirements, among other reasons i even restarted and. Other products and brand names are trademarks of their respective owners check power if.
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