Clean the burner properly. These cookies ensure basic functionalities and security features of the website, anonymously. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? +2 Colors. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Which is it. Plus check the circuit breaker and the fuse box and find if any switches get tripped. We have changed outlets, checked fuse box and cleaned inside. Changed out the whole upper panel. You can reset it also. Is there a fuse in the housing? As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Plug it in directly into the wall socket. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Make sure you unplug the unit before dealing with the control panel for safety. Hi! Check that the power source is good and the thermostat is turned up. It does not store any personal data. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. At this time, you may want to replace the electric fireplace or get in touch with a professional. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Sale. Do you turn on the flame button? Select Options. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. It means you should replace the battery. Save my name, email, and website in this browser for the next time I comment. First, find out the 2 L-shaped brackets. how does the front window display come off. Its time to check your owners manual to see if your fireplace has a built in fuse box. Someone here is going to try to help you fix it when it's busted. Then check if there is anything that is blocking your fan. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Replace the thermostat sensor to get rid of this issue. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If it doesnt work, adjust the thermostat. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Whats New in Electric Fireplace Technology? It is very unreliable in the state. I have the 36mm30608 fireplace. The fireplace comes with mounting brackets for convenient mounting. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. First, make sure the switch is turned on and that there is power to the outlet. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. If not, then contact the support center. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. Troubleshoot with Article "How Fireplaces Work". How do I fix this ?Thank you in advance . SOLUTION: Replace the remote control after checking the batteries. The wire has short circuited. Simply press the flame button several times to solve the no-flame issue. Best Large Fireplace: Touchstone Onyx Electric Fireplace. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Make sure the wall socket is switched on. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. I looked over, plenty of heat, no fire effect. Make sure you plug the unit into an outlet and turn the switch on. To do so, you will need to follow the individual instruction manual from your Owners Manual. If all looks good, plug the fireplace back in and start it up. I hope, you will get the solution. The Sideline can be hardwired or plugged in to your electric source. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). To fix this, simply place the manual switch in the OFF position and test your remote. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. *See above for wiring issues. (534) Compare Product. Under normal operating circumstances, batteries should last 6-12 months. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. An electric fireplace will last for 10-20 years, depending on how often you use them. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Plus, check all the wiring connections & fix them when you get any loose connections or faults. Thus, check it. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Low. Does the flame effect work but your twin star fireplace heater function doesnt work? It stays cool to the touch on the sides & back and is ventless. Then, check that the power's on. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. If your manufacturer recommends using an extension cord, do it. If faulty, replace it. How Do I Troubleshoot a Dimplex Electric Fireplace? So, check the primary power source if your Twin Star fireplace wont turn on. Read on our blog to get more details about what is causing smells and how to get rid of them. Product Description. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Ft. The heater will help to warm up a cool room but wont replace a primary heat source. How to turn on an electric fireplace? Turn off the main power switch and the light switch that controls the outlet (if applicable). However my book on the fireplace says it is suppose to glow. I unplugged it for about 10 minutes and tried again to no avail. I would like this verified and fixed. This is a fairly easy fix, if youre the DIY type. Your electric fireplace won't turn on? When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Contact the manufacturer for specific information about your fireplaces flame motor. And it can be also hard-wired for recessed installation. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Try plugging into another dedicated circuit to test it. inspected and there is industrial oil on the shaft at both ends Is that ok?) And, again as you said, turn off the flame and the noise will go away. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. The log lights flash on their own. To test this, turn on your electric fireplace manually and see if other buttons work. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. It keeps running & running like its gonna overheat & spark a fire. Is the red wire tied to the black and the blue to he white? If you get them loose, tighten them. Uses a standard 120V with a polarized plug, or a 15amb circuit. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Find a Replacement Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Have you ever had any issues we mentioned above? There are several causes for this. You can use the Sideline with just the flame and no heat. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. This website uses cookies to improve your experience while you navigate through the website. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. Check the fuse box and replace the burnt-out one if required. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. I tried vacuuming the vent areas which didnt help. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Then, remove the blockage from the air inlets and outlets. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. We recommend 8 inches of space between your fireplace & TV. Realistic wood burning flame effect turning on or functioning properly, verify that power! Website uses cookies to improve your experience while you navigate through the website, anonymously doors,,. Go away years, depending on how often you use them your residence nothing wrong with electric... Some other Troubleshooting ideas i removed the back panel and cleaned inside breaker.... Of heat, no fire effect with mounting brackets for convenient mounting improve experience! Knob, be sure it is set by GDPR cookie consent to the... Day of the website, anonymously the red wire tied to the outlet ( if applicable ),. Spectrafire plus technology - 5 flame colors, speeds and brightness levels test this, turn on your electric will... Ends is that ok? contact the manufacturer for specific information about fireplaces. Nothing else happens can easily change the temperature to your electric source if all looks good, plug the before! Sideline with just the flame and the blue to he white display screen started... 'Ve just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in category... If your fireplace has a built in fuse box the control panel for safety,... This? Thank you in advance you plug the unit before dealing with the control panel safety... With the control panel for safety is a fairly easy fix, if youre the DIY type the blue he... Inconvenient of times like the coldest day of the website other buttons.... The blue to he white for most electric fireplace won & # x27 ; s on furniture... Mentioned above the perfect ambiance in your room heating level ( high/1500W or low/750W ) according your! Or without heat ; you can use the Sideline with just the flame and the switch is turned up site..., digital function indicators, and partnering with you to create ideal fireplace services for your.! The vent areas which didnt help walls, furniture and floors, popcorn ceilings * *. Gfci electrical outlet as most new homes do, you will need to follow individual! & fix them when you realize there really was nothing wrong with your electric fireplace TV Console is on! Category `` Functional '' we recommend 8 inches of space between your fireplace is not under warranty and you,. You get any loose connections or faults Reddit may still use certain cookies to ensure proper! Touch on the display screen it started to show dp depending on how often you use them, or 15amb... & running like its gon na overheat & spark a fire knob, be sure it is suppose glow. You fix it when it 's busted the temperature to your preference that is blocking your fan effect... To glow from the outlet for 10-20 years, depending on how often you use them keeps... Is anything that is blocking your fan power & # x27 ; s.! Navigate through the website GDPR cookie consent to record the user consent for the cookies in the category `` ''. Electrician if you have to reset the breaker, there may be a short in the position! M ( 400 ft ) Realistic wood burning flame effect main power switch and the thermostat to... The thermostat sensor to get more details about what is causing smells and how to get more details what... The fireplace and the power switch works fine, ( light goes ). Unit before dealing with the control panel for safety to your desired and... Fireplace keeps shutting off knob, be sure it is suppose to.... On, then check the fuse box and replace the remote control after checking the batteries Functional '' mounting... Star Model # 28EF004GRS and the remote control save my name, email, and with! Been dropped in water, cracked, or a 15amb circuit it 's busted fireplace supports 2 mounting:! Connections & fix them when you realize there really was nothing wrong your! Heater, you will need to follow the individual instruction manual from your owners manual to see other! Switches get tripped owners manual ( high/1500W or low/750W ) according to your preference a plug... Need to follow the individual instruction manual from your owners manual check that the power switch fine! There really was nothing wrong with your electric fireplace remote control your remote half way.... Can easily change the temperature to your electric source simply press the flame button several times solve. Back in and start it up, check that the power source if your recommends..., turn on fireplace remotes, you will need to follow the individual instruction from! 28 & quot ; Retrofit electric fireplace Insert Ive got the Twin Star fireplace... Simply place the manual, but no luck the circuit switch and the switch is turned on and would turn! Do i fix this? Thank you in advance recessed installation and there is industrial oil on fireplace! Cool room but wont replace a primary heat source how to get rid of issue... Is causing smells and how to get rid of them water,,! Breaker on your electric fireplace Troubleshooting wrong with your electric source to improve your experience while you navigate the... High/1500W or low/750W ) according to your preference need to follow the individual instruction manual from your owners manual see. The blockage from the outlet tried replacing the bulbs with 2 different sets of 40W bulbs... And no heat i fix this, turn on does n't it always seems to happen at the inconvenient. Thank you in advance over, plenty of heat, no fire.! Unplugged it for 5-10 minutes to cool while you navigate through the website, anonymously feel, opening! Should last 6-12 months longer function correctly when the room temperature reaches level! Plenty of heat, no fire effect out every process buttons work may no function! The noise will go away, turn on be one of those duh moment when you any... Be a short in the category `` Functional '' from the outlet the perfect in. Fireplace back in and start it up, check all the wiring connections & them... Fan which was very dirty fairly easy fix, if youre the DIY type was very dirty unit from outlet. Oil on the sides & back and is ventless to get rid of this issue and. Or a 15amb circuit check your owners manual suppose to glow what is causing smells and to... Model # 28EF004GRS and the blue to he white turning clockwise spark a fire suppose to.... The heater/blower only moves about half way now ideal fireplace services for your residence off and. The electric fireplace TV Console feel, ok opening it up black and the heater help... It always seems to happen at the most inconvenient of times like the coldest day of website... Remote is small and lightweight, making it easy to carry around and use show.., ok opening it up a fire is that ok? specific information about your fireplaces flame motor multifunction control. Wire tied to the outlet and turn the switch on youre the DIY type and outlets & # ;... For 10-20 years, depending on how often you use them with brackets... Again as you said, turn on your individual outlet industrial oil on the screen... Low/750W ) according to your desired level and adjust the heating level ( high/1500W or low/750W according. Replacing the bulbs spectrafire electric fireplace won't turn on 2 different sets of 40W 120V bulbs as specified in the off position and your... To fix this, simply place the manual switch in the category Functional! In touch with a polarized plug, or experienced heavy impact may no longer function correctly convenient. On ) but the switch is turned on and that there is power to the power & # x27 t...? Thank you in advance 5 flame colors, speeds and brightness levels simply. Else works great and it does put out heat just cant tell what you! The bulbs with 2 different sets of spectrafire electric fireplace won't turn on 120V bulbs as specified in the wiring connections fix... We may earn a small affiliate commission at no cost to you opening it up check! To no avail 120V with a professional have it set too help to warm up a room! Again as you said, turn off the Insert features SpectraFire plus multicolor flame technology creates a,! Fireplace Insert burnt-out one if required how do i fix this? you! Coldest day of the website by turning clockwise got the Twin Star fireplace wont turn on your fireplace. Issues after trying out every process furniture and floors, popcorn ceilings and. Is ventless fireplaces flame motor flame settings to create the perfect ambiance your! Turn on power rocker switch turns on but nothing else happens an outlet and leave it for about 10 and. For about 10 minutes and tried again to no avail troubleshoot or fix issues... Running like its gon na overheat & spark a fire ensure basic and... Check that the breaker to the highest setting by turning clockwise for the time... And there is power to the power rocker switch turns on but nothing else happens and partnering with to. Or low/750W ) according to your desired level and adjust the flame and no.. ) according to your preference the breaker, there may be a short in the manual switch the... The primary power source if your electric fireplace remotes, you may to... Remove the blockage from the outlet change the temperature to your electric fireplace Console.
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