If there isnt residual fuel in the burnpot, a few things could happen. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. Adjust the air-to-pellet ratio and heat settings to correct the problem. An example of data being processed may be a unique identifier stored in a cookie. Check the air-to-pellet ratio. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. If its worn out, it cant move pellets from the hopper to the burnpot. Remove the jumper or TSTAT wires and see if the stove powers off. Ashely pellet stoves review shows that most people love this spec. You may need to replace the auger motor. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. Moisture in the pellets, a defective igniter, or insufficient airflow are the most common problems that prevent a stove from lighting. The company manufactures some of the best pellet stove units for home use. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. A simple cleaning will fix this issue. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. VIEW ON AMAZON . Put it all together and you should be good to go. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. They are designed to deliver the highest quality performance without any compromise on value. This will be correct for . Auger quit on St. Croix Hastings. Can you leave a pellet stove running 24/7? The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). For example, on some models, a blinking flue light can indicate excessively high temperatures. It might smoke or overheat the wires when using the stove, even though the reading is correct. You can consult your user manual for the wiring diagram. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. Verify there arent any air leaks, as this can cause the stove to overheat. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. This is usually a piece of plastic from a pellet bag. If youre unsure how to complete this task, enlist the help of a certified technician. The code ERR-11 signals a vacuum problem. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. 6. This causes the contacts to open and close instead of staying closed. It should be as simple as pressing the button to restore power to the unit. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. The power to the feed motor is being interrupted, 3. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. Try lowering the heat setting or closing the draft/damper. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. Ensure its connected and functional, as this will cause an E2 code. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. Corn is a better fuel for heating a home than wood pellets. If the pellets are damp, remove them from the hopper. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. Thanks so much Mr4btTahoe! Check to see if the hopper is empty. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. Yes, you should be able to. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. Just like the A5780B, the AP130s stove uses a software-driven control board. Part # 80605. Step 2: Make sure the pellets are of good quality. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. A fully closed damper can snuff out the flame before it can establish. Your email address will not be published. Failure to follow instructions may result in property damage, bodily injury, or even death. For those, who have a perpetually running blower, you need to ensure that your heater is wired correctly. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. It also includes an automatic igniter which ensures the stove flares up fast and safely. Pellets should always be kept dry and free from moisture or humidity. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. . Save my name, email, and website in this browser for the next time I comment. The AP130 is a high-performance heating appliance that is made to last solid years of use. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. This heating machine uses a control board that has through several safety inspections and tests. Additionally, it has a classic cast steel construction that is reliable and durable. The major problem this stove has is the 25 lbs hopper. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. Step 1: Press the OFF button on the stove. Hopper . It also comes with an auto circulation blower that distributes heat evenly. When this happens, it is called proof of fire and the pellet stove can move into run mode. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. Check the venting connections on your pellet stove. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. Its enameled porcelain finish allows you to clean it effortlessly too. So now lets look at the reasons that might cause error code 2. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. Check to see if your Draft Fan motor has jammed. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. You may have had a power surge event and never knew it. They are- blower running continuously, blower not running at all or making noise during use. Although pellet stoves are expensive, they are great investments especially in freezing weather conditions. If that doesnt remedy the problem, there might not be enough airflow through the system to facilitate a fire. 2 It is also designed to complement any room style. These FAQs will provide you with the most common questions along with their answers. Adjust the feed rate. If the rooms fan has failed, youll need to get it fixed. Remove anything that could cause issues, like a plastic piece from the pellet bag or other foreign objects. The following steps should fix your pellet stove. Bestseller No. The manufacturer has a solid track record of producing durable and reliable products that last for long. Advertisement Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. The buttons on these controllers use a type of tiny switch called a momentary switch. The stove hasnt started yet and were experiencing a problemit doesnt have power. How many bags of pellets do you burn a day? If this is not the case, adjust the door catch and/or replace the door gaskets. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. You can get a good understanding of how a pellet stove works here. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. If your stove has a high-limit safety sensor switch, this could cause the issue. IF you cannot freely spin the blower wheel, replace the blower. The entire burning and heating process are clean and efficient. Note: You can also read how to fix Ashley pellet stove error codes. There is no auger bearing on these stoves. You may choose from the products mentioned above or explore other options on the market. The combustion blower then pumps air throughout the burn chamber. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. This will also wear out the motor. Click Here to be taken to our contact form, be sure to have your make and model information handy! Make sure that your burnpot is clean and the holes are free and clear. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Make sure that you do not have an abundance of pellets longer than 1 long. You can try greasing the bearings to make everything run smoothly. 40 Reviews . By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Some stoves have TSTAT connectors that demand heat, causing the circuit to close and bridge. ft. in size. COPYRIGHT 2023. Called US Stove to order this motor. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. The light indicator on a pellet stove is designed to notify owners of issues or functions. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Let me know how this works for. Always make sure the exhaust blower is spinning. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. Ashley Pellet stove Manuals. If this is not the case, adjust the door catch and/or replace the door gaskets. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. An overheating stove is dangerous, so its essential to solve this immediately. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. If pellets are piling up on the firebox's sides, it could result from a few issues. When an auger motor becomes old and tired, it spins slower. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. 2200-sq ft Pellet Stove with 46-lb Hopper (EPA Approved) Model # AP5780SS. If theyre damp, they wont ignite easily. The firebox on a pellet stove needs to be airtight. When these fail, the stove usually shuts off. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. This can prevent airflow through the system, causing the error code. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. So you should check and figure out which one of these is causing you trouble. Your Ashley pellet stove blower not working may mean one of three things. There are three symptoms to look for: 1. 3. It is the oldest name in stove manufacturing. Usually pressure switches do not fail. When we mean one-stop, we mean everything. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. If you have a damper control, make sure that it is not closed. COPYRIGHT 2023. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. Not much airflow is required to close the contacts on the pressure switch. The burnpot is empty after shutdown, 2. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. Customers will have to present a proof of purchase to claim the service. With this article, we are here to help you do exactly that. To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). Fix any errors that were made and make sure every connection is snug. There are a few signs that can indicate your pellet stove auger is bad or failing. Some models feature a digital controller with a plastic decal. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. Too much ash may indicate that the pellet stove's feed rate is too high. Or, it could point to a blocked flue. Check the low-limit switch. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. The stove works through a software-driven control board. Enlist the help of a certified technician for assistance. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. Examine the ashpan, doors, and other openings for air leaks. If the plate is upside down, the stove will not feed pellets correctly. Check the heat sensor. The High Quality of Pellets is Key to a good operating stove. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Replace the bearing, plate and feed motor. It is sturdy, durable, and reliable. The system usually exhibits a few symptoms when these two things are the culprit. If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. Lastly, this pellet stove is easy to clean and requires minimal maintenance. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Ensure the auger motor is functioning correctly. Ashley Pellet Stove 5660 Error Code E4. Check the exhaust system for blockage. Manage Settings This is an anti-jam feature on these stoves, but it can have unintended consequences. We burn on average 3 tons of pellets a year during the cold weather season. First, the pellets might be damp. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. Ensure youre using good-quality pellets. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. Avoiding pellet stove problems. The pellet stove is our only source of heat by choice. 3. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Is plugged in, and fireboxes to meet different consumer preferences ensures stove... 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